hey phil give newbie "
zaklondon" a break...
Zak keep us posted as v interesting to see what happens with these commerical
PUA materials' money back guarentees, which seem so unusual, like "get a guarenteed shag"
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I hope these guys are true to their word.
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keep the e-mails friendly and to the point, and don't mention legal stuff in the initial three e-mails
but if no responses after what could legally be considered a "reasonable" time, say seven days, then change your tone to include:
Sale and Supply of Goods Act 1994
Consumer rights and where to get help : Directgov - Government, citizens and rights